By Samuel Smith
Published: Thursday, March 14, 2019
Covering everything from home and contents to caravans and cars, RAA has claimed the title of Australia’s Most Recommended General Insurer at the 2019 DBM Australian Financial Awards.
Consultants from national research agency, DBM, surveyed over 60,000 Australian consumers asking how they view Australia’s financial institutions and their products.
RAA came out on top, winning the Most Recommended Insurer award and claiming the best Net Promoter Score within its category.
Results were generated from DBM’s Consumer Atlas survey – the largest financial services consumer research survey program in Australia – and were based on 12 months of data collected in 2018.
RAA won the highly sought-after insurance award after claiming the top Net Promoter Score in the Most Recommended General Insurer category.
Chief Executive, RAA Insurance David Russell said RAA was excited about the outcome.
“RAA is thrilled to win this award and be recognised on the national stage as Australia’s most recommended general insurer.
“This award acknowledges RAA’s broad range of value-for-money insurance options for customers, and the outstanding customer service our exceptional insurance team provides to the South Australian community,” he said.
As the state’s leading and most trusted insurer, RAA has been providing insurance products to South Australians for more than 75 years, including car, home and contents, caravan, boat, motorcycle, trailer insurance, and travel insurance.