• Lifestyle
    • Your home
    • Our state
    • Member deals
    • Bushfire safety
  • On the Road
    • Car Advice
    • Road Rules
    • In focus
    • Road Safety
    • Australia’s Best Cars
  • Travel
    • South Australia
    • Interstate
    • Overseas
    • Tips
  • Competitions
  • Read the magazine

How a dashcam could help with your insurance claim

Find out who's really at fault.

By Jeremy Rochow
Published: Wednesday, November 27, 2019

Have you ever been in a collision where the other motorist has blamed you? Your insurers exchange words, but they’re having trouble coming to an agreement.

The already upsetting situation has the potential to become even more frustrating, but it doesn’t have to be. In the modern world, the process of finding out who’s at fault can be made a bit smoother with the help of a dashcam.

Dashcams have increased in popularity among Australian drivers. According to the Insurance Council of Australia, 7% of drivers have a dashcam and, of those who don’t, 13% say they intend on having one installed within the next year. In 2013 when the technology was still new, RAA received just 5 claims accompanied by dashcam footage.

RAA Insurance Claims Manager, Hayley Cain, said the number of claims being made with dashcam footage had increased significantly over the past 6 years.

“This technology may be a benefit to our members and helps us streamline our claims process,” Ms Cain said.

“The dashcam recordings may help us decide who’s at fault in a car crash, particularly if the motorists are disputing [this].

“If the footage shows the other party was at fault and caused the crash, then an excess wouldn’t apply to our client.”

Dashcams have a number of other potential benefits. They could even improve behaviour on our roads, as dangerous drivers become increasingly aware they’re being recorded.

The cameras can also capture road rage, crime and even potential fraud. In fact, earlier this year, a dashcam caught a teenage boy at Marion pretending to be hit by a stationary car. The performance saw the boy clutch his chest as if wounded before rolling across the front of a car and falling to the ground. The boy’s friends approached and accused the driver of hitting the pedestrian.

Dashcams can also capture road rage, crime and even potential fraud.
Dashcams can capture road rage, crime and even potential fraud.

However, once the driver explained his dashcam had recorded the entire incident, the 3 boys ran off.

Dashcams can also capture some amazing events. A quick search online and you’ll find a whole range of phenomena caught on camera.

In 2013 a Russian motorist’s dashcam recorded a meteor flying across the sky. They’ve also captured weather events, rock slides and even plane crashes.

Do you have a dashcam story you want to tell? Email samotor@raa.com.au.

Protect your car

Get a quote for RAA Comprehensive Car Insurance online below or call our team on 8202 4567.

Get a quote

Share
Tweet

Related Articles

Road Rules

3 ways you can lose your licence without even driving

Can you guess what they are?

More

On the Road

1 message received: It can w8

The dangers of picking up your phone behind the wheel.

More

On the Road

4 reasons not to skip your next car service

Why regular car maintenance is so important.

More

On the Road

5 driving myths debunked

Why these motoring fables shouldn’t be believed.

More

GPO BOX 1499 ADELAIDE 5001

T. 08 8202 4600

  • Home
  • About us
  • Contact Us
  • Privacy
  • T&C
  • Advertise
  • © Copyright 2022 RAA